{"id":603,"date":"2024-08-31T21:23:03","date_gmt":"2024-08-31T21:23:03","guid":{"rendered":"https:\/\/live-project.fr\/home\/?p=603"},"modified":"2024-09-15T19:23:02","modified_gmt":"2024-09-15T19:23:02","slug":"faq","status":"publish","type":"post","link":"https:\/\/live-project.fr\/index.php\/2024\/08\/31\/faq\/","title":{"rendered":"FAQs"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"603\" class=\"elementor elementor-603\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1238e6d e-con-full e-flex e-con e-parent\" data-id=\"1238e6d\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-03919bc elementor-widget elementor-widget-heading\" data-id=\"03919bc\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 05-08-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">FAQs - Foire Aux Questions<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9bae48e elementor-widget elementor-widget-image\" data-id=\"9bae48e\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 05-08-2024 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"768\" height=\"492\" src=\"https:\/\/live-project.fr\/wp-content\/uploads\/2024\/08\/faq-banner-icon-in-flat-style-question-illustration-on-white-isolated-background-communication-sign-business-concept-vector-768x492.webp\" class=\"attachment-medium_large size-medium_large wp-image-606\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fb98243 elementor-widget elementor-widget-shortcode\" data-id=\"fb98243\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-shortcode\"><style>#sp-ea-595 .spcollapsing { height: 0; overflow: hidden; transition-property: height;transition-duration: 300ms;}#sp-ea-595.sp-easy-accordion>.sp-ea-single {margin-bottom: 15px; border: 1px solid #e2e2e2; }#sp-ea-595.sp-easy-accordion>.sp-ea-single>.ea-header a {color: #444;}#sp-ea-595.sp-easy-accordion>.sp-ea-single>.sp-collapse>.ea-body {background: #fff; color: #444;}#sp-ea-595.sp-easy-accordion>.sp-ea-single {background: #f6c6fa;}#sp-ea-595.sp-easy-accordion>.sp-ea-single>.ea-header a .ea-expand-icon { float: left; color: #f6c6fa;font-size: 16px;}<\/style><div id=\"sp_easy_accordion-1725138269\"><div id=\"sp-ea-595\" class=\"sp-ea-one sp-easy-accordion\" data-ex-icon=\"minus\" data-col-icon=\"plus\"  data-ea-active=\"ea-hover\"  data-ea-mode=\"vertical\" data-preloader=\"\" data-scroll-active-item=\"\" data-offset-to-scroll=\"0\"><div class=\"ea-card ea-expand sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-5950\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse5950\" aria-controls=\"collapse5950\" href=\"javascript:void(0)\"  aria-expanded=\"true\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-minus\"><\/i> Comment \u00e7a marche ici ?<\/a><\/h3><div class=\"sp-collapse spcollapse collapsed show\" id=\"collapse5950\" data-parent=\"#sp-ea-595\" role=\"region\" aria-labelledby=\"ea-header-5950\"><div class=\"ea-body\"><ul>\n<li>Voici comment \u00e7a fonctionne :<\/li>\n<li><strong>S'inscrire<\/strong>\u00a0: Vous pouvez vous inscrire \u00e0 nos \u00e9v\u00e9nements live en utilisant le bouton \"S'inscrire\" sur notre page.<\/li>\n<li><strong>Participer au Live<\/strong>\u00a0: Rejoignez-nous \u00e0 l'heure pr\u00e9vue pour d\u00e9couvrir des produits incroyables.<\/li>\n<li><strong>Acheter<\/strong>\u00a0: Pendant le live, vous pouvez acheter les produits pr\u00e9sent\u00e9s. Il suffit de suivre les instructions donn\u00e9es par l'h\u00f4te du live.<\/li>\n<li><strong>Suivi et Livraison<\/strong>\u00a0: Une fois votre commande valid\u00e9e, vous recevrez un e-mail de confirmation avec les d\u00e9tails de votre achat et les informations de suivi.\u00a0<img decoding=\"async\" class=\"an1\" src=\"https:\/\/fonts.gstatic.com\/s\/e\/notoemoji\/15.1\/1f4e6\/32.png\" alt=\"\ud83d\udce6\" data-emoji=\"\ud83d\udce6\" aria-label=\"\ud83d\udce6\" \/><\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-5951\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse5951\" aria-controls=\"collapse5951\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> Comment puis-je m'inscrire \u00e0 un live ?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse5951\" data-parent=\"#sp-ea-595\" role=\"region\" aria-labelledby=\"ea-header-5951\"><div class=\"ea-body\"><p>C'est super facile ! \ud83d\udc4d Nous allons te poser quelques questions pour t'inscrire et participer \u00e0 un live. Nous t'enverrons une confirmation avec tous les d\u00e9tails. H\u00e2te de te voir en live ! \ud83c\udfa5<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-5952\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse5952\" aria-controls=\"collapse5952\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> Comment puis-je acheter quelque chose pendant le live ?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse5952\" data-parent=\"#sp-ea-595\" role=\"region\" aria-labelledby=\"ea-header-5952\"><div class=\"ea-body\"><p>Pendant le live, tu peux acheter des produits en envoyant ton num\u00e9ro de client et le num\u00e9ro de lot correspondant au produit que tu veux acheter. Nous t'enverrons une confirmation avec tous les d\u00e9tails de ton achat. Facile, non ?\u00a0<img decoding=\"async\" class=\"an1\" src=\"https:\/\/fonts.gstatic.com\/s\/e\/notoemoji\/15.1\/1f6cd_fe0f\/32.png\" alt=\"\ud83d\udecd\ufe0f\" data-emoji=\"\ud83d\udecd\ufe0f\" aria-label=\"\ud83d\udecd\ufe0f\" \/><\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-5953\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse5953\" aria-controls=\"collapse5953\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> Que faire si j'ai des questions pendant le live ?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse5953\" data-parent=\"#sp-ea-595\" role=\"region\" aria-labelledby=\"ea-header-5953\"><div class=\"ea-body\"><p>Pas de souci ! Pose tes questions directement dans le chat et nous ou le commer\u00e7ant te r\u00e9pondrons en direct. On est l\u00e0 pour t'aider !\u00a0<img decoding=\"async\" class=\"an1\" src=\"https:\/\/fonts.gstatic.com\/s\/e\/notoemoji\/15.1\/1f4ac\/32.png\" alt=\"\ud83d\udcac\" data-emoji=\"\ud83d\udcac\" aria-label=\"\ud83d\udcac\" \/><\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-5954\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse5954\" aria-controls=\"collapse5954\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> Comment puis-je suivre ma commande ?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse5954\" data-parent=\"#sp-ea-595\" role=\"region\" aria-labelledby=\"ea-header-5954\"><div class=\"ea-body\"><p>Une fois ta commande pass\u00e9e, nous te tiendrons inform\u00e9 par e-mail avec tous les d\u00e9tails de livraison. Tu recevras aussi un lien pour suivre ton colis.\u00a0<img decoding=\"async\" class=\"an1\" src=\"https:\/\/fonts.gstatic.com\/s\/e\/notoemoji\/15.1\/1f6cd_fe0f\/32.png\" alt=\"\ud83d\udecd\ufe0f\" data-emoji=\"\ud83d\udecd\ufe0f\" aria-label=\"\ud83d\udecd\ufe0f\" \/><img decoding=\"async\" class=\"an1\" src=\"https:\/\/fonts.gstatic.com\/s\/e\/notoemoji\/15.1\/1f4e6\/32.png\" alt=\"\ud83d\udce6\" data-emoji=\"\ud83d\udce6\" aria-label=\"\ud83d\udce6\" \/><\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-5955\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse5955\" aria-controls=\"collapse5955\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> Mes informations sont-elles en s\u00e9curit\u00e9 ?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse5955\" data-parent=\"#sp-ea-595\" role=\"region\" aria-labelledby=\"ea-header-5955\"><div class=\"ea-body\"><p>Absolument ! Nous prenons la s\u00e9curit\u00e9 de tes donn\u00e9es tr\u00e8s au s\u00e9rieux. Tes informations sont prot\u00e9g\u00e9es et ne seront utilis\u00e9es que pour le suivi de ta commande et les communications n\u00e9cessaires.\u00a0<img decoding=\"async\" class=\"an1\" src=\"https:\/\/fonts.gstatic.com\/s\/e\/notoemoji\/15.1\/1f510\/32.png\" alt=\"\ud83d\udd10\" data-emoji=\"\ud83d\udd10\" aria-label=\"\ud83d\udd10\" \/><\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-5956\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse5956\" aria-controls=\"collapse5956\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> Puis-je annuler ma commande ?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse5956\" data-parent=\"#sp-ea-595\" role=\"region\" aria-labelledby=\"ea-header-5956\"><div class=\"ea-body\"><p>Si tu changes d'avis, contacte-nous rapidement via le chat ou par e-mail. Nous ferons de notre mieux pour t'aider \u00e0 annuler ou modifier ta commande avant qu'elle ne soit exp\u00e9di\u00e9e.\u00a0<img decoding=\"async\" class=\"an1\" src=\"https:\/\/fonts.gstatic.com\/s\/e\/notoemoji\/15.1\/1f60a\/32.png\" alt=\"\ud83d\ude0a\" data-emoji=\"\ud83d\ude0a\" aria-label=\"\ud83d\ude0a\" \/><\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-5957\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse5957\" aria-controls=\"collapse5957\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> Est-ce que le service est disponible en plusieurs langues ?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse5957\" data-parent=\"#sp-ea-595\" role=\"region\" aria-labelledby=\"ea-header-5957\"><div class=\"ea-body\"><p>Pour le moment, notre service est principalement en fran\u00e7ais. Mais nous travaillons dur pour ajouter d'autres langues bient\u00f4t. Restez \u00e0 l'\u00e9coute !\u00a0<img decoding=\"async\" class=\"an1\" src=\"https:\/\/fonts.gstatic.com\/s\/e\/notoemoji\/15.1\/1f30d\/32.png\" alt=\"\ud83c\udf0d\" data-emoji=\"\ud83c\udf0d\" aria-label=\"\ud83c\udf0d\" \/><\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-5958\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse5958\" aria-controls=\"collapse5958\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> Quels modes de paiement sont accept\u00e9s ?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse5958\" data-parent=\"#sp-ea-595\" role=\"region\" aria-labelledby=\"ea-header-5958\"><div class=\"ea-body\"><p>Nous acceptons les paiements par carte de cr\u00e9dit, PayPal, et autres options s\u00e9curis\u00e9es. Toutes les transactions sont s\u00e9curis\u00e9es pour une tranquillit\u00e9 d'esprit totale !\u00a0<img decoding=\"async\" class=\"an1\" src=\"https:\/\/fonts.gstatic.com\/s\/e\/notoemoji\/15.1\/1f4b3\/32.png\" alt=\"\ud83d\udcb3\" data-emoji=\"\ud83d\udcb3\" aria-label=\"\ud83d\udcb3\" \/><\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-5959\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse5959\" aria-controls=\"collapse5959\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> Comment puis-je contacter le support client ?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse5959\" data-parent=\"#sp-ea-595\" role=\"region\" aria-labelledby=\"ea-header-5959\"><div class=\"ea-body\"><p>Besoin d'aide ? Tu peux nous contacter directement via ce chat, par e-mail \u00e0 liveproject.fr@gmail.com ou par t\u00e9l\u00e9phone au +330744825179. Nous sommes l\u00e0 pour toi ! <img decoding=\"async\" class=\"an1\" src=\"https:\/\/fonts.gstatic.com\/s\/e\/notoemoji\/15.1\/1f4de\/32.png\" alt=\"\ud83d\udcde\" data-emoji=\"\ud83d\udcde\" aria-label=\"\ud83d\udcde\" \/><img decoding=\"async\" class=\"an1\" src=\"https:\/\/fonts.gstatic.com\/s\/e\/notoemoji\/15.1\/1f60a\/32.png\" alt=\"\ud83d\ude0a\" data-emoji=\"\ud83d\ude0a\" aria-label=\"\ud83d\ude0a\" \/><\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-59510\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse59510\" aria-controls=\"collapse59510\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> Je veux en savoir plus.<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse59510\" data-parent=\"#sp-ea-595\" role=\"region\" aria-labelledby=\"ea-header-59510\"><div class=\"ea-body\"><p>Veuillez visiter notre page <a href=\"https:\/\/live-project.fr\/index.php\/blog\/\">Tuto<\/a> pour en savoir plus.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>FAQs &#8211; Foire Aux Questions<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"elementor_header_footer","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-603","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"rttpg_featured_image_url":null,"rttpg_author":{"display_name":"Admin","author_link":"https:\/\/live-project.fr\/index.php\/author\/admin\/"},"rttpg_comment":0,"rttpg_category":"<a href=\"https:\/\/live-project.fr\/index.php\/category\/uncategorized\/\" rel=\"category tag\">Uncategorized<\/a>","rttpg_excerpt":"FAQs &#8211; Foire Aux Questions","_links":{"self":[{"href":"https:\/\/live-project.fr\/index.php\/wp-json\/wp\/v2\/posts\/603","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/live-project.fr\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/live-project.fr\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/live-project.fr\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/live-project.fr\/index.php\/wp-json\/wp\/v2\/comments?post=603"}],"version-history":[{"count":8,"href":"https:\/\/live-project.fr\/index.php\/wp-json\/wp\/v2\/posts\/603\/revisions"}],"predecessor-version":[{"id":717,"href":"https:\/\/live-project.fr\/index.php\/wp-json\/wp\/v2\/posts\/603\/revisions\/717"}],"wp:attachment":[{"href":"https:\/\/live-project.fr\/index.php\/wp-json\/wp\/v2\/media?parent=603"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/live-project.fr\/index.php\/wp-json\/wp\/v2\/categories?post=603"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/live-project.fr\/index.php\/wp-json\/wp\/v2\/tags?post=603"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}